Order Tracking

As soon as your order ships, we email you a tracking number and a direct link to the carrier's tracking page (UPS, DHL, or FedEx). That email usually arrives within our 2-4 business day processing window.

Can't find your tracking email? Check your spam or promotions folder first. Still nothing? Send your order number to Info@stowena.com and we'll resend it right away.

Tracking shows no movement? Carriers sometimes take 24-48 hours to scan a package after pickup. If your tracking hasn't updated in more than 3 business days, email us and we'll open an investigation with the carrier on your behalf.

You can read our full delivery timelines in the Shipping Policy.